:root{--navy:#172c38;--ink:#1d3440;--muted:#73838b;--line:#e3eaed;--bg:#f3f6f7;--green:#0e887b;--pale:#e8f5f1;--amber:#a96513;--danger:#b84546;--white:#fff;font-family:Inter,Arial,"DejaVu Sans",sans-serif;font-size:14px;color:var(--ink)}*{box-sizing:border-box}body{margin:0;background:var(--bg)}button,input,textarea,select{font:inherit}button{cursor:pointer;background:#fff;color:var(--ink);border:1px solid var(--line);padding:9px 13px;border-radius:8px;font-weight:600;transition:background .12s}button:hover{background:#edf5f2}button:disabled{opacity:.45;cursor:not-allowed}input,textarea,select{width:100%;padding:11px 12px;border:1px solid #d6e0e4;border-radius:8px;color:var(--ink);background:#fff;outline:none}input:focus,textarea:focus,select:focus{border-color:var(--green);box-shadow:0 0 0 2px #0e887b15}textarea{resize:vertical;line-height:1.5}label{display:block;margin:14px 0;font-size:12px;font-weight:600}label input,label textarea,label select{margin-top:7px}h1,h2,h3,p{margin-top:0}h2{font-size:18px}h3{font-size:15px}.hidden{display:none!important}.muted,.micro{color:var(--muted)}.micro{font-size:11px;line-height:1.6}.primary{background:var(--green);color:white;border-color:var(--green)}.primary:hover{background:#087568}.success{color:var(--green);background:var(--pale);border-color:#cde9df}.full{width:100%}.eyebrow{font-size:10px;font-weight:700;letter-spacing:1.8px;color:var(--muted)}.brand{display:flex;align-items:center;gap:12px;font-size:20px;letter-spacing:-.5px}.brand small{display:block;font-size:9px;letter-spacing:1.6px;font-weight:500;color:var(--muted);margin-top:5px}.brandmark{width:38px;height:38px;display:grid;place-items:center;background:var(--green);border-radius:11px;color:white;font-weight:800;font-size:22px}.brand.large{font-size:24px}.login-screen{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-story{background:var(--navy);color:#fff;padding:55px 65px;display:flex;flex-direction:column;justify-content:space-between;min-height:100vh}.login-story .eyebrow,.login-story .brand small{color:#a0b7bb}.login-story h1{font-size:46px;line-height:1.22;font-weight:500;letter-spacing:-1.5px;margin:25px 0}.login-story p{color:#c0ced2;max-width:380px;line-height:1.7}.story-footer{color:#9aafb4;font-size:12px}.login-card{width:390px;max-width:90%;align-self:center;justify-self:center}.login-card h2{font-size:30px;margin-top:15px}.login-card p{line-height:1.65}.login-card form{margin:30px 0}.hint{border-top:1px solid var(--line);padding-top:24px;font-size:12px;line-height:1.7;color:var(--muted)}.error{color:var(--danger)}.workspace{display:flex;height:100vh;overflow:hidden}.rail{width:64px;flex-shrink:0;background:var(--navy);display:flex;align-items:center;flex-direction:column;gap:16px;padding:17px 0}.rail .brandmark{margin-bottom:25px}.rail button{width:42px;height:42px;padding:0;border:0;background:transparent;color:#a9b8bf;font-size:24px;font-weight:400}.rail button:hover,.rail button.rail-active{color:#fff;background:#2b434e}.rail-spacer{flex:1}.main-area{flex:1;min-width:0;display:flex;flex-direction:column}.topbar{height:78px;flex-shrink:0;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 24px;gap:22px}.connection{margin-left:auto;font-size:11px;color:var(--muted)}.connection.online{color:var(--green)}.operator-block{text-align:right;font-size:12px;font-weight:700}.operator-block small{display:block;font-weight:400;color:var(--muted);margin-top:4px}.shift{display:flex;background:#f3f6f7;border:1px solid var(--line);padding:4px;border-radius:10px;gap:3px}.shift button{background:transparent;border:0;font-size:12px;padding:9px 10px;white-space:nowrap;color:#6b7b83}.shift button.active[data-status=working]{background:#ddf2e9;color:#08765d}.shift button.active[data-status=paused]{background:#fff0d5;color:#946316}.shift button.active[data-status=finished]{background:#e4e9ed;color:#445963}.summary{display:flex;gap:30px;align-items:center;padding:13px 25px;background:#fff;border-bottom:1px solid var(--line);min-height:58px}.summary>div{display:flex;align-items:center;gap:10px;white-space:nowrap}.summary b{font-size:20px}.metric-label{font-size:11px;color:var(--muted)}.shift-notice{font-size:11px;color:var(--muted);margin-left:auto}.system-banner{padding:9px 24px;background:#fff4df;color:#865d18;font-size:11px;border-bottom:1px solid #f3e4c7}.columns{flex:1;display:grid;grid-template-columns:290px minmax(330px,1fr) 315px;min-height:0}.inbox{display:flex;flex-direction:column;background:white;border-right:1px solid var(--line);min-height:0}.inbox-heading{padding:23px 18px 14px;display:flex;align-items:center;justify-content:space-between}.inbox-heading h2{margin:0;font-size:17px}.count{font-size:11px;color:var(--muted);margin-left:5px;border-radius:6px;background:var(--bg);padding:4px 7px}.icon-button{border:0;font-size:22px;padding:0 7px;background:transparent}.tabs{display:flex;padding:0 13px;gap:2px;border-bottom:1px solid var(--line)}.tabs button{font-size:11px;border:0;border-radius:0;background:none;color:var(--muted);padding:10px 11px}.tabs button.selected{color:var(--green);border-bottom:2px solid var(--green)}.search{padding:14px}.search input{font-size:12px;background:#f7f9fa}.chat-list{flex:1;overflow:auto;padding:0 10px}.chat-card{display:block;text-align:left;width:100%;border:1px solid transparent;border-radius:9px;padding:16px 12px;margin-bottom:5px;background:#fff}.chat-card:hover{background:#f7f9fa}.chat-card.selected{background:#eaf5f2;border-color:#d6eae3}.chat-card>div{display:flex;justify-content:space-between;gap:6px;align-items:center}.chat-card strong{font-size:12px}.chat-card small{font-size:10px;color:var(--muted);font-weight:400}.chat-card p{font-size:11px;color:#657b83;margin:10px 0 0;font-weight:400}.dot{height:7px;width:7px;border-radius:50%;background:#20a185;display:inline-block;margin-right:5px}.dot.paused{background:#d3a048}.dot.finished,.dot.offline{background:#a3afb4}.badge{font-size:10px;border-radius:10px;padding:3px 7px;background:var(--green);color:white}.demo-label{font-size:9px;color:#8a641f;background:#faf0d7;border-radius:4px;padding:3px 5px;letter-spacing:.3px}.sla.warn{color:var(--amber)}.sla.danger{color:var(--danger)}.paging{display:flex;gap:8px;justify-content:center;align-items:center;padding:9px;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}.paging button{padding:4px 9px}.team-label{font-size:9px;letter-spacing:1.5px;color:var(--muted);padding:15px 19px 5px}.team{padding:0 18px 9px;max-height:150px;overflow:auto}.team-row{display:flex;align-items:center;padding:7px 0;font-size:11px}.team-row small{margin-left:auto;color:var(--muted)}.inbox-foot{padding:12px 17px;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}.conversation{display:flex;flex-direction:column;min-height:0;background:#f6f8f9;min-width:0}.empty{margin:auto;text-align:center;padding:40px;max-width:460px}.empty-icon{width:62px;height:62px;background:#e6f1ed;border-radius:20px;margin:0 auto 25px;display:grid;place-items:center;font-size:30px;color:var(--green)}.empty h2{font-size:20px}.empty p{color:var(--muted);font-size:13px;line-height:1.8}.empty span{font-size:11px;color:#94a1a8}.chat-panel{display:flex;flex-direction:column;flex:1;min-height:0}.chat-header{background:#fff;min-height:83px;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:14px 22px;gap:12px}.avatar{width:38px;height:38px;border-radius:12px;background:#e5f1ed;color:var(--green);display:grid;place-items:center;font-weight:700;font-size:12px;flex-shrink:0}.chat-heading{flex:1;min-width:0}.chat-heading h2{font-size:15px;margin-bottom:6px}.chat-heading p{font-size:10px;color:var(--muted);margin:0}.chat-header button{font-size:11px;padding:8px 10px}.privacy-note{text-align:center;padding:12px 10px 6px;color:#8b9ba1;font-size:10px}.history-head{text-align:center}.messages{overflow:auto;flex:1;padding:18px 25px 26px;display:flex;flex-direction:column;gap:18px}.message-row{max-width:86%;align-self:flex-start}.message-row.out{align-self:flex-end}.bubble{padding:13px 16px;background:#fff;border:1px solid #e3eaed;border-radius:12px 12px 12px 3px;font-size:13px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere}.out .bubble{background:#e4f3eb;border-color:#d4e9df;border-radius:12px 12px 3px 12px}.message-meta{font-size:9px;color:#8b9aa1;margin-top:6px;display:flex;gap:8px;justify-content:flex-start}.out .message-meta{justify-content:flex-end}.message-error{color:var(--danger);font-size:10px;line-height:1.5;margin:6px 0}.message-actions{display:flex;gap:5px;flex-wrap:wrap}.message-actions button{font-size:10px;padding:4px 6px}.attachment-note{font-size:10px;padding-top:8px;color:var(--amber)}.composer{margin:0 20px 18px;background:#fff;border:1px solid #dce7e3;border-radius:12px;padding:10px 13px 9px}.composer textarea{border:0;box-shadow:none;padding:6px 4px;min-height:72px;max-height:200px;resize:vertical}.composer-bottom{display:flex;align-items:center;justify-content:space-between;border-top:1px solid #eef2f3;padding-top:9px}.composer-bottom span{font-size:9px;color:#8b9aa1}.composer-bottom button{font-size:12px}.compose-notice{font-size:10px;color:var(--amber);line-height:1.5}.ai-pane{border-left:1px solid var(--line);background:#fff;display:flex;flex-direction:column;min-height:0}.ai-pane header{display:flex;gap:10px;align-items:center;padding:23px 18px;border-bottom:1px solid var(--line)}.ai-pane h2{font-size:14px;margin-bottom:5px}.ai-pane header span{font-size:10px;color:var(--muted)}.ai-mark{background:#e9edf9;color:#6573ab;width:32px;height:32px;display:grid;place-items:center;border-radius:10px;font-size:22px}.ai-pane header .pill{margin-left:auto;font-size:9px}.pill{font-size:10px;padding:4px 7px;background:#f0f3f5;border-radius:5px;color:#73858e}.ai-body{overflow:auto;padding:18px}.ai-note{border-left:3px solid #94b9aa;background:#f3f8f5;padding:13px 12px}.ai-note strong{font-size:11px}.ai-note p{font-size:11px;color:#758880;line-height:1.6;margin:7px 0 0}.ai-body label{font-size:11px;line-height:1.5}.ai-body textarea{font-size:12px}.link-button{border:0;background:transparent;color:var(--green);font-size:11px;padding:3px 0}.link-button:hover{background:transparent;text-decoration:underline}.check{display:flex;align-items:flex-start;gap:8px;font-weight:400;margin:15px 0 8px!important}.check input{width:15px;height:15px;margin:2px 0 0;flex-shrink:0}.ai-result{border:1px solid var(--line);border-radius:10px;padding:14px;margin-top:18px}.ai-result .result-text{white-space:pre-wrap;line-height:1.7;font-size:12px;margin:10px 0}.ai-result small{font-size:10px;color:var(--muted)}.sources{padding-top:10px;border-top:1px solid var(--line);font-size:10px;color:var(--muted);line-height:1.6}.ai-result .actions{display:flex;gap:6px;margin-top:13px}.ai-result button{font-size:11px}.kb-short{margin-top:25px;padding-top:20px;border-top:1px solid var(--line)}.kb-short p{font-size:11px;line-height:1.6;color:var(--muted);margin:10px 0}.kb-short button{font-size:11px;width:100%}.toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);max-width:600px;z-index:99;background:#213e48;color:#fff;padding:15px 23px;border-radius:10px;box-shadow:0 8px 30px #172c3828;font-size:13px;line-height:1.5}.toast.error{background:#893839;color:#fff}dialog{border:1px solid var(--line);border-radius:16px;padding:0;width:740px;max-width:94vw;max-height:90vh;box-shadow:0 20px 90px #172c3833;color:var(--ink)}dialog::backdrop{background:#16293466}dialog>header{display:flex;justify-content:space-between;align-items:center;padding:20px 26px;border-bottom:1px solid var(--line);position:sticky;top:0;background:#fff;z-index:2}dialog header h2{margin:0}#modalBody{padding:22px 26px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.form-actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:20px}.section-rule{border:0;border-top:1px solid var(--line);margin:26px 0}.data-table{width:100%;border-collapse:collapse;font-size:12px}.data-table td,.data-table th{text-align:left;padding:11px 8px;border-bottom:1px solid var(--line);line-height:1.5}.data-table th{color:var(--muted);font-size:10px}.article-card{padding:16px;border:1px solid var(--line);border-radius:9px;margin-top:12px}.article-card h3{margin-bottom:9px}.article-card p{font-size:12px;white-space:pre-wrap;line-height:1.7;margin:9px 0}.article-card button{font-size:11px}.modal-note{background:#f3f7f5;padding:13px 15px;font-size:12px;line-height:1.7;border-radius:8px}.empty-list{font-size:12px;color:var(--muted);line-height:1.7;padding:28px 12px;text-align:center}.pending-note{color:var(--amber);font-size:11px;line-height:1.6}
@media(min-width:1600px){.columns{grid-template-columns:330px minmax(480px,1fr) 355px}.topbar{gap:30px}.messages{padding-left:40px;padding-right:40px}}@media(max-width:1150px){.columns{grid-template-columns:240px minmax(310px,1fr) 280px}.topbar{gap:10px;padding:0 14px}.brand{font-size:17px}.summary{gap:18px;padding:12px 15px}.shift-notice{display:none}.chat-header{padding:12px;gap:8px}.messages{padding:15px}.ai-body{padding:13px}.operator-block{display:none}}@media(max-width:930px){.columns{grid-template-columns:230px minmax(300px,1fr)}.ai-pane{display:none}.topbar .connection{display:none}.summary>div{gap:5px}.summary{gap:15px}.summary b{font-size:16px}.rail{width:50px}.topbar .brand{margin-right:auto}.login-story{padding:35px}.login-story h1{font-size:34px}.login-card{max-width:83%}}@media(max-width:650px){.login-screen{display:block;padding:25px}.login-story{display:none}.login-card{width:100%;max-width:100%;margin:60px auto}.rail{display:none}.topbar{height:auto;min-height:95px;flex-wrap:wrap;padding:14px;gap:10px}.shift{margin-left:auto}.summary{overflow:auto;flex-shrink:0}.columns{grid-template-columns:150px minmax(210px,1fr)}.chat-header{flex-wrap:wrap}.chat-heading{min-width:120px}.chat-header .avatar{display:none}.inbox-heading{padding:15px 10px}.inbox-heading h2{font-size:13px}.search{padding:8px}.chat-card{padding:12px 5px}.chat-card strong{font-size:10px}.team,.team-label{display:none}.privacy-note{display:none}.composer{margin:0 8px 10px;padding:7px}.composer-bottom span{display:none}.chat-list{padding:0 4px}.tabs{padding:0 5px}.tabs button{padding:8px 4px}.message-row{max-width:96%}.bubble{font-size:12px;padding:10px}.form-grid{grid-template-columns:1fr}}

/* v0.2 — automatic copilot; keep the familiar three-column workspace. */
.columns{grid-template-columns:265px minmax(360px,1fr) 390px}
.ai-pane{display:flex;background:#fbfcfe}
.ai-pane header{background:#fff;padding:19px 20px;min-height:79px}
.ai-pane h2{font-size:16px}.ai-pane header span{font-size:11px}
.ai-body{padding:16px 18px 22px}
.copilot-intro{display:flex;gap:8px;align-items:center;font-size:12px;font-weight:600;color:#526579;margin-bottom:12px}
.auto-indicator{width:7px;height:7px;background:#178878;border-radius:50%;flex:none}
.ai-result{background:#fff;border:1px solid #d7e5e5;border-radius:14px;margin-top:0;padding:18px;box-shadow:0 5px 22px #17344506}
.ai-result.state-ready{border-top:3px solid #128779}.ai-result.state-error,.ai-result.state-no_knowledge,.ai-result.state-operator{border-top:3px solid #c89c44}
.topic-line{display:flex;flex-direction:column;gap:5px;border-bottom:1px solid #e9eef3;padding-bottom:13px;margin-bottom:15px}
.topic-line>span{font-size:14px;font-weight:700;color:#203d4c}.topic-line small{font-size:11px;color:#82909a}
.reply-kicker{font-size:10px;letter-spacing:.07em;font-weight:700;color:#76828e}
.ai-result .result-text{font-size:14px;line-height:1.7;color:#263e4b;margin:13px 0 20px;white-space:pre-wrap;overflow-wrap:anywhere}
.copilot-actions{display:flex;gap:9px;flex-direction:column}.copilot-actions button{font-size:13px;min-height:40px}
.action-pair{display:flex;gap:8px}.action-pair button{flex:1;padding:9px 8px}
.ai-sources{font-size:12px;margin-top:16px;border-top:1px solid #edf1f3;padding-top:12px;color:#55717c}
.ai-sources summary{cursor:pointer;font-weight:600}.ai-sources p{line-height:1.5;margin:8px 0}
.assistant-note{font-size:11px;line-height:1.6;color:#7b8793;margin:13px 0 0}
.assistant-links{display:flex;justify-content:space-between;gap:10px;margin-top:12px}.assistant-links button{font-size:11px;padding:4px 0}
.copilot-privacy{padding:16px 3px 8px;font-size:11px;line-height:1.6;color:#839199}.copilot-privacy strong{color:#59727b}
.copilot-privacy p{margin:5px 0}.ai-body .kb-short{margin-top:12px}.ai-body .kb-short p{font-size:12px;line-height:1.5}.ai-body .kb-short button{margin-bottom:8px}
.copilot-idle{padding:20px 4px;color:#71858f;line-height:1.6}.copilot-idle>span{font-size:35px;color:#7189b1}.copilot-idle h3{color:#244653;font-size:16px}.copilot-idle p{font-size:13px}
.ai-progress{padding:12px 0;line-height:1.6}.ai-progress strong{font-size:14px;color:#327f80}.ai-progress p{font-size:12px;color:#7b8b93}
.spinner{display:inline-block;width:15px;height:15px;border:2px solid #d2e5e5;border-top-color:#13877c;border-radius:50%;vertical-align:middle;margin-right:9px;animation:copilot-spin 1s linear infinite}
@keyframes copilot-spin{to{transform:rotate(360deg)}}
.assistant-manual{font-size:13px;line-height:1.65}.assistant-manual p{color:#798995;margin-bottom:0}
.knowledge-warning{padding:11px;background:#fff7e9;border-radius:8px;margin-bottom:16px;font-size:12px;color:#916c31}.knowledge-warning p{margin:6px 0 0;line-height:1.5}
.ai-badge{display:inline-block;font-size:10px;font-weight:600;padding:3px 7px;background:#f1f4f8;border-radius:5px;color:#72808d;margin:3px 0}
.ai-badge.ready{color:#0e7c71;background:#e5f3ec}.ai-badge.running,.ai-badge.pending{color:#647bb0;background:#ecf0fa}.ai-badge.no_knowledge,.ai-badge.operator{color:#9b773d;background:#fff3df}
.composer-heading{display:flex;justify-content:space-between;align-items:center;padding:1px 4px 6px}.composer-heading strong{font-size:12px;color:#536c78}.composer-heading button{font-size:11px;padding:4px}
.composer textarea{min-height:58px}.composer{margin-bottom:14px}.composer-bottom button{font-size:13px}.message-row .bubble{font-size:13px;line-height:1.65}
.learn-reply{font-size:10px;opacity:.7;padding:0 3px;align-self:flex-end}.learn-reply:hover{opacity:1}
.summary{gap:23px}.summary .ai-metric{color:#108475}.summary .metric-label{font-size:11px}.summary b{font-size:18px}.summary .shift-notice{font-size:11px}
.gap-list{display:flex;flex-wrap:wrap;gap:8px;margin:14px 0 25px}.gap-list .pill{white-space:normal}
button:focus-visible{outline:2px solid #6587b0;outline-offset:2px}.action-pair button:disabled,.copilot-actions button:disabled{opacity:.45}
.mobile-copilot{display:none}
@media(min-width:1600px){.columns{grid-template-columns:290px minmax(430px,1fr) 410px}.ai-body{padding:20px}.ai-result .result-text{font-size:15px}}
@media(max-width:1260px){.columns{grid-template-columns:225px minmax(320px,1fr) 355px}.summary{gap:14px;padding:10px 16px}.ai-body{padding:14px}.ai-pane header{padding:15px}.ai-result{padding:14px}.messages{padding:16px}}
@media(max-width:1060px){.columns{grid-template-columns:220px minmax(300px,1fr)}.ai-pane{display:none;position:fixed;right:0;top:111px;bottom:0;width:min(400px,95vw);z-index:9;box-shadow:-10px 0 30px #203e4a22}.show-copilot .ai-pane{display:flex}.mobile-copilot{display:inline-block}.summary .shift-notice{display:none}.ai-metric{flex:none}.operator-block{display:none}}
@media(max-width:650px){.columns{grid-template-columns:145px minmax(220px,1fr)}.summary{overflow:auto}.topbar{flex-wrap:wrap;gap:5px}.mobile-copilot{font-size:11px}.composer-heading strong{display:none}.learn-reply{font-size:9px}.ai-pane{top:108px}.topbar .brand{display:none}}
@media(prefers-reduced-motion:reduce){.spinner{animation:none}}